Volendam will house and feed up to 1,500 people as part of government's commitment to help families
Holland America Line’s Volendam will be used to accommodate Ukrainian refugees as part of an agreement announced by Netherlands and City of Rotterdam government officials. The ship will dock in Rotterdam for three months to provide a temporary home for approximately 1,500 Ukrainians, part of a larger commitment from the Netherlands to accommodate 50,000 people who fled the war in their homeland.
Under the agreement to charter Volendam, Holland America Line will provide three hot meals per day, private stateroom accommodations, housekeeping services, use of public spaces, fitness facilities, internet access, and other necessities. Volendam will be staffed with approximately 650 crew members.
Volendam was scheduled to return to service May 15, with voyages from Rotterdam to Norway, the British Isles and Iceland. To accommodate the three-month commitment, Holland America Line will cancel three of those voyages and resume service on July 3 instead. Guests on canceled cruises are being notified today and will be accommodated on similar itineraries.
Volendam will be docked at Merwehaven, a cargo port on the north side of the River Maas in Rotterdam. Remaining docked will ensure Ukrainian families can transit easily to and from services in Rotterdam.
Holland America Group has already been working with its own team members who are Ukrainian. A $1 million emergency assistance fund provides direct financial support. Team members from the region also receive counseling assistance, free internet service to communicate with family, and scheduling accommodations such as early disembarkation or an extension to remain on board as needed.